Benefit Communication Through Employee Education
Workforce Concepts has recently rebranded with their new Mascot Lilo The Corgi. We are now offering Pet Insurance to our portfolio of products. Please follow Lilo the Corgi on all her adventures around town and beyond with our family, friends, and clients.
It is with great joy we have the pleasure of bringing on Monique S. Spagnola to Workforce Concepts as a Partner.
Monique is a highly experienced group sales executive with over 15 years of experience in the insurance industry. Comprehensive knowledge of insurance benefits administration for companies with 2-500 employees, leading a sales team, and training/onboarding.
Monique has also served in a professional board capacity for the Greater Chesapeake Foundation: President 2018-current, The National Association of Benefits and Insurance Professionals (NABIP) 2011-current ○ Sponsorship Chairperson 2025 and Past President 2014-2015. Please help us in Welcoming Monique Spagnola as a leader and partner for the Workforce Concepts Team!
Michele has been working in the insurance industry since 2013, primarily working on the carrier side, and receiving the Rookie of the Year Award from her Region in 2014. In 2017 she also began working as a Benefits Educator for Direct Path, a benefits company out of Alabama, helping enroll clients in both core and supplemental benefits across the country. This is something she enjoys a great deal, since she gets to interact with so many different people. She also partnered during that time with another agent to teach Continuing Education courses for insurance agents in Maryland, Virginia, and Pennsylvania.
Michele graduated from Millersville University of PA in 1992 with a degree in Elementary Education and from Bloomsburg University of PA in 2000 with a degree in Health Physics. The variety of skills she has learned through these two previous diverse careers has served her surprisingly well when dealing with employees from all spectrums.
Her primary focus whenever sitting down with an employee is to make sure they understand their options. She feels that education is so important because so many people don’t understand the benefits they have available to them, and she wants them to walk away feeling more comfortable about the choices they make, and how to best utilize them. Michele will be working as a hybrid position to assist the account management team, as well as the sales team. Welcome Michele and we are happy to have you with us!
Cesar has spent over 19 years in the insurance industry, first working for Cigna Healthcare, where he started his career. He became the top producer in the Medicare Programs Division. Cesar made the transition to Group Health Benefits in early 2001 and worked for Bank of America for six years. At BOA Insurance Agency, Cesar acted as both a Benefits Advisor helping his clients to design a program that was cost effective without sacrificing benefits.
In 2007, he joined Integrity Insurance Services, where he worked for the small to mid-size business community. Cesar is responsible for prospecting, soliciting, quoting, and selling new life and worksite benefits accounts.
In 2011, Cesar became an enrollment counselor for various insurance companies. He has vast experience with all benefits, including core and ancillary programs. He is bilingual and specializes in group presentations, benefits fairs, and one on one enrollments.
Cesar is a graduate of Rutgers University and currently lives in New Jersey with his wife and two year old son.
Workforce Concepts is thrilled to be partnering with Cesar and look forward to his continued success
James is 21 years old from Boyertown, Pennsylvania. Currently a junior attending Loyola University of Maryland pursing a BBA in Marketing with a minor in Economics. In his spring semester of 2020, he will be attending New Castle University in New Castle, England with the Loyola Study Abroad Program. He has been working as a sale’s associate at Gap Outlet, Inc. since 2014 and loves engaging with customers to make sure they have the best experience.
James’ hobbies include skateboarding, pottery, and traveling with his friends. Welcome aboard James. We are thrilled to have you on our team!
Natalie is from Montgomery County and an incoming Senior at Towson University majoring in Business Administration, with a concentration in Marketing. She will be interning on our consulting side as well as helping Workforce Concepts with their social media presence. When Natalie isn’t working or attending Towson University she enjoys traveling and spending time with family.
Welcome to the team Natalie! We are thrilled to have you on our team!
Workforce Concepts hires again in Alabama partnering with Tommy Hopper. Tommy’s experience has been with Colonial Life and Accident on two different occasions(Birmingham/Mobile 1998-2001, and again in Mobile 2016-2017), and American National beginning the first of 2018. He also worked for iBenefits Communication, in a National Enrollment Capacity in 2018. He has 6 years experience. He was an opener, but mostly acted in a Benefits Counselor position during his time in Birmingham, Alabama. He was their top agent in the Territory (Alabama/Florida panhandle). He transitioned over to American National Worksite Benefits, in February of 2018,and has been an”opener”, but his call center work for them in the home office, and other Enrollment scenarios, have proved most successful for him. Tommy plans to market in the South Alabama/Miss Gulf Coast/Pensacola, Florida area..
Tommy has a degree in Finance, and enjoys numbers. However, he also enjoys helping people, and gains pleasure when he is thanked for helping those clients. Many of his clients, who were in the dark in many cases, Tommy was able to assist them in protecting their families. Tommy likes to run/workout/cookout/the beach/church,and University of Alabama football games, when not working.
Melynda began her insurance career working for Aflac in 1996. She continued working as a Broker/Agent through 2011 then took a hiatus from the industry for 2 years. Melynda returned to her insurance career as a benefit counselor in 2013 and has continued offering her expertise to clients across South Central PA and beyond. Melynda is committed, super responsive, congruent and consistently delivers great performance. She decided to expand her career by joining The Hartford Group’s Benefit Counselor Team because of her love for the insurance community. She brings over 20+ years to our Workforce Concepts team and enjoys helping clients in a simple, yet engaging way.
Career Achievements:
Melynda feels the most valuable strength she brings to Workforce Concepts as a counselor is her fun spirited approach to her work. She enjoys educating clients about insurance because so many people fear what they don’t know. Making insurance simple and fun to understand allows the customer to make the decision if the coverage is right for them. When Melynda is not supporting Workforce Concepts as a consultant, she is a Health and Wellness Coach in her spare time! Welcome Melynda!
Tim Simmons has been in the employee benefits consulting business for over eight years. During this time, Tim has worked with dozens of employers/enrollment firms to choose the best voluntary supplemental benefits for the employees. Tim has experienced with numerous health related insurance products and is excellent at guiding employees in making the best decisions for themselves and family members.
Tim graduated from Mississippi State University with a B.A degree in Communications/Public Relations and minor in Business. For the past 15 years, Tim along with his wife Brenda, sons Matt and Zach and daughter Gracie have lived in Glen Allen, VA.
Over the past few years, Tim has participated in the benefits enrollment process with face-to-face, call center and employee group meetings. A few examples of the group insurance products include health/medical, dental, vision, EAP, HSA, FSA, life insurance, critical illness/cancer, accident, hospital indemnity, disability and legal plans.
Specialties: New Client Acquisition, Employer Sponsored Voluntary/Supplemental Health Benefits, HR and Payroll Outsourced Solutions, Pre-employment Solutions, Partner/Alliance developer, Marketing, Contract Negotiating, New Product roll-out, SalesForce.com, Sales Logix, Strategic Selling (Miller Heiman), Large Account Management and several employee benefits enrollment platforms/software.
Workforce Concepts is happy to welcome Amena Hamilton to the team. She comes to us with over 10 years’ experience from the carrier side, working directly with Associations, General Agents (GAs), Third Party Administrators (TPA) and Brokers. Amena has led a national implementation team whose functional responsibilities included, onboarding case installation and ongoing relationship management for clients with 2-10,000+ employees. During this time, Amena has gained a great passion for providing clients and employees with knowledge, service and education on their insurance benefits.
In 2016, after the Hamilton’s welcomed their son to the world, Amena worked to develop relationships with local group’s throughout Maryland and DC and serves as a source for education and support specific to mother/infant care. Being able to provide the knowledge she has gained from her insurance background, her experience as a new mother, as well as her experience as a postpartum doula, Amena has found true enjoyment in giving back to the community.
Amena was born and raised in New York, attended Hampton University in Virginia and is an avid runner. Come 2020, she is looking to accomplish her (ultimate) goal of completing the New York Marathon. Currently, she has completed four half marathons in 2015 and the Chicago Marathon in 2017. We will be rooting for you Amena, welcome to the team.